This is a special episode where we look at a business case study published by Microsoft at their Customer Stories website.
This is a must listen episode if you are planning to streamline business data and systems using the Microsoft 365.
In this episode we will look into the Modern Work journey of TransBlue a professional services business based in Lynnwood, Washington.
Transblue employs 20 people split between a general contracting business and a facility management company.
Before embarking on the Modern Work journey, TransBlue was facing issues with:
Problems:
Not just TransBlue, I come across other organisations having similar issues. They have Office 365 licenses but are very much under utilitised.
Once TransBlue has identified these three main concerns, here is how they have resolved them.
Solution:
They have consolidated the three Office 365 subscriptions into one Microsoft 365 Business subscription, TransBlue was able to retire the company's instance of Dropbox, eliminating hundreds of dollars in monthly costs. They have also eliminated unnecessary tasks and redundant employee accounts and created efficiency gains of 80 work hours every week, resulting in a further $2,400 reduction in monthly costs.
Now personal work files are protected in employee-specific OneDrive for Business accounts and organizational content is easily managed and shared with SharePoint, both inside and outside the company. With this change, TransBlue employees now have access to all of those files anywhere, on any device.
Benefits
TransBlue employees now use SharePoint from the job site to quickly access and review contract details with subcontractors. In the past, project managers had to send emails or text messages to the head office and then wait for a PDF or photo of a document to be sent back, which resulted in delays and miscommunications. Now, working from the same smartphones as before, project managers have full access to company documents whenever and wherever the need arises.
TransBlue has also started using Microsoft Teams and Skype for Business to streamline their business communications. Let’s hear an Audio clip where TransBlue employees and management share their Modern Work experiences.
Lessons Learned:
Here are some key takeaways and lessons learned for me from this case study.
Links mentioned:
https://customers.microsoft.com/en-us/story/transblue-professional-services-microsoft365
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Episode 5 - How to build and deploy Modern Intranets using Office 365 stack. Asish Padhy
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Episode 03 - Nate Chamberlain - Office 365 Governance needs to evolve with user adoption
Episode 2 - How a large telecom provider is embarking on their Office 365 User Adoption journey
Episode 01 - How intuitive search powers Modern Work in Office 365.
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