#541: Why the Best Teams Have Keystone Conversations, with Michael Bungay Stanier

In this episode, Stephanie talks with Michael Bungay Stanier, the author of The Coaching Habit, about his new book How to Work with (Almost) Anyone. They discuss how successful law firm leaders know how to effectively coach teammates and how to foster what Stanier calls the ‘Best Possible Relationships’ (BPRs). This discussion emphasizes the importance of curiosity over advice-giving, and the need for psychological safety in both client and employee relationships. The discussion is rich with practical insights and actionable strategies for improving workplace dynamics and fostering better communication, including how to have a Keystone Conversation and build better self-awareness in leadership. 

Links from the episode:  

Check out Michael's books 

MBS Works 

Women & AI Summit 

Chapters

00:00 - Women + AI Summit 

04:08 - Michael Bungay Stanier Insights 

11:34 - Understanding BPR (Best Possible Relationship) 

15:30 - Keystone Conversations Explained 

19:53 - Qualities of a Great Team Member 

23:20 - Getting Started with Effective Practices 

26:31 - Importance of the "Read Me" Document 

28:50 - Finding Michael Bungay Stanier Online 

29:10 - Exploring More of Stanier's Work 

29:45 - Outro