A New Lens on Conflict

How do you view conflict? Your viewpoint as you approach conflicts will have a direct effect on how successfully those conflicts are resolved. In this podcast, the Poynter Institute's Leadership and Management expert Jill Geisler offers you a new way to look at conflict -- and a better way to deal with it. If you're a subscriber to this podcast, you may have noticed a little pause in Jill's podcast postings over the past few weeks. That's because she's working on the book version of What Great Bosses Know - and working against deadline! The book will come out in 2012. Meanwhile, enjoy this podcast and thanks for your patience!