In this episode, we delve into the pivotal role that customer feedback, through reviews and testimonials, plays in transforming a small business from a passion project to a full-time enterprise. We will examine the impact of such endorsements on credibility, digital presence, and consumer trust.
Our business got a 1 star review this week, from someone we have never spoken to, and I do not know why. Basically, this started the thought process, so lets talk about it!
Topics to cover:
Why reviews are important
How reviews can help and hurt a business
How to ask for reviews
How to obtain customer testimonials
Places to trust for reviews and what to look for
AND MORE!!!
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Do you have an idea you want to get off the ground? Reach out to the Making Awesome Podcast through https://3DMusketeers.com/podcast and someone will get you set up to be a guest!
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