Ep 283: David Rolfe of WPP - ”The Producer”

Are you creating trust?

David Rolfe is the Head of Production at WPP. When David and I debated last year, whether one person could someday make a Super Bowl ad, it felt like a provocation.

This year, we both agreed it's an inevitability. Which brings with it a bigger question. How will we tell the difference between what's real and what's synthetic? And will it matter?

And that's the moment when trust becomes everything. Trust in the makers, when we can no longer believe our own eyes. Trust in the curators that they'll tell us what we're looking at. And trust that technology can expand what's possible without stripping away the humanity that makes creativity matter.

Trust is the fuel of the human journey, the thing we yearn for as we search for our tribe, for where we belong. And trust is the new currency. As Scott Galloway wrote in a recent newsletter, the Next Big Crisis in Confidence will come from our inability to distinguish human Intent. In a world optimized for optics, trust is the next scarce resource.

And that's why trust is one of the 13 dimensions that we measure with our FORM Creativity Diagnostic. Why it shows up as a cornerstone of so many of the world's most innovative and creative companies.

Because without trust, creativity shuts down. People won't share fragile ideas. They won't take risks, and they won't challenge the status quo. But when trust exists between leaders and teams, between companies and their audiences, then creativity is unleashed. It becomes safer to experiment, easier to collaborate, and becomes possible to build the kind of culture where bold ideas thrive.

David Rolfe has always been one of the most thoughtful voices on production. Trust him when he tells you that we are barely scratching the surface of what is possible. And then make sure that you know whether trust is the currency at the heart of your organization. Or what you need to do to make sure that it is.