A CRO who helped scale a company from its first dollar of revenue to a $500M+ acquisition joins Verticals for a practical conversation on sales, scale, and vertical AI.
In this episode, Luke Sophinos and Nic Poulos sit down with Martin Roth, former CRO of Levelset, where he built and scaled the sales organisation from day one through their acquisition by Procore.
We go deep on what actually changes as sales teams scale, the mistakes founders make as revenue grows, and how vertical AI is starting to reshape sales roles earlier than most teams expect.
This is an operator-level conversation grounded in lived experience, not theory.
We cover:
What really changes when sales moves from early traction to scale
Common mistakes founders make as revenue grows
How sales roles and structure evolve over time
Where vertical AI is genuinely changing sales workflows
Where AI is overhyped, and what still requires humans
Why incentives and structure matter more than tools
What breaks first when growth accelerates
How to think about scaling sales before problems appear
If you’re building or leading sales in vertical SaaS or vertical AI, this episode offers practical insight from someone who’s seen the full journey, from zero to exit.
New episodes drop every Wednesday.
Episode Minutes00:00 – Intro: Verticals, sales, and vertical AI
01:20 – Introducing Martin Roth (CRO, Levelset → Procore acquisition)
04:00 – Joining at $0 revenue: what the early days really look like
07:30 – Early sales hires: what matters and what doesn’t
11:00 – When sales starts to break — and why it’s normal
15:00 – Scaling structure vs scaling headcount
18:30 – Founder-led sales vs professional sales leadership
22:30 – Incentives, quotas, and misaligned behaviour
26:30 – What changes as revenue grows from millions to scale
30:30 – Vertical AI enters sales: what’s actually useful today
34:30 – Where AI is overhyped in sales organisations
38:30 – Humans vs automation: what doesn’t get replaced
42:00 – Retention, expansion, and durable revenue
46:30 – Common mistakes founders make too late
50:30 – How to think about sales design before scaling
54:30 – Lessons from seeing the full arc, end to end
58:30 – Closing thoughts: building sales systems that last