Teams want certainty, but in an uncertain world, how can you deliver it? Find out how in this episode.
We dive deep with Mike Mears, Leadership Theoretician, former GE change-agent under Jack Welch, and ex-CIA Chief of Human Capital.
Mike Mears reveals the neuroscience backed rituals and intelligence inspired frameworks that clear away uncertainty, sharpen your focus, and unleash your team’s full potential.
From GE’s “Workout” sessions to CIA secure briefings, Mike unpacks his three-pillar “Certainty” method.
Mike shares the mindset pivots that turn cautious managers into bold innovators, and the battlefield lessons of building true psychological safety, even in the most critical situations.
Tune in to discover how these proven insights can elevate you...
Teams want certainty, but in an uncertain world, how can you deliver it? Find out how in this episode.
We dive deep with Mike Mears, Leadership Theoretician, former GE change-agent under Jack Welch, and ex-CIA Chief of Human Capital.
Mike Mears reveals the neuroscience backed rituals and intelligence inspired frameworks that clear away uncertainty, sharpen your focus, and unleash your team’s full potential.
From GE’s “Workout” sessions to CIA secure briefings, Mike unpacks his three-pillar “Certainty” method.
Mike shares the mindset pivots that turn cautious managers into bold innovators, and the battlefield lessons of building true psychological safety, even in the most critical situations.
Tune in to discover how these proven insights can elevate your leadership, strengthen your culture, and drive transformative results, starting today.
Journey Highlights & Story Beats
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GE’s “Workout” Revelation:
Rebecca and Callum discover Mike’s first “aha” moment under Jack Welch, how a noisy, chaotic workshop taught him that culture change starts with listening, not lecturing.
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CIA’s Safe-House Confession:
Mike recounts the night an agent risked their career to report a critical encryption error, because Mike had built a “safe house” of trust. That moment taught him that psychological safety isn’t a luxury; it’s a survival tool.
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Military Roots & Dual-Engine Leadership:
From survival-of-the-fittest drills to commanding a nuclear missile site, Mike learned that drive alone breeds burnout and only paired with genuine empathy will people truly follow.
Key Takeaways
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Certainty Overrides Fear
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Psychological Safety as a Secure Briefing Room
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In covert ops, absolute trust saves lives. In business, it unleashes candid feedback and breakthrough ideas. Start small, smile at every team member, ask one open-ended question, then listen.
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Insight Prompts: Your CEO “Ask”
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Inspired by CIA Director's, assign each direct report a single, high-stakes question. Give them a week to reflect, and then collect ten ideas back. Dopamine-driven “aha” moments follow.
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The Dual-Engine Model: Drive + Empathy
Notable Quotes
“Great bosses don’t force change; they engineer certainty so teams feel safe innovating.”
“You don’t need all the answers, just the right questions and the space for insights to emerge.”
“Pair relentless drive with real empathy, then watch your people follow you anywhere.”
Actionable Steps for Leaders.
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Implement CIA-Style Check-Ins: Five-minute, no-agenda chats each week with every direct report: What’s top of mind? How can I support you?
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Rotate Your Ops: Structure work into three phases, core execution, innovation sprint, and recovery to maintain peak performance and morale.
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Launch an Insight Prompt: Give each team member one strategic question, set a deadline, reconvene for accountability and harvest high-impact ideas.
Connect & Continue the Conversation
Tune in to discover how to harness certainty and lead with the confidence of a CIA strategist—wherever you are in the world.
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Connect with the show hosts below.
Callum Jenkins
https://www.linkedin.com/in/callumjenkins/
Rebecca Jenkins
https://www.linkedin.com/in/rebeccajenkins-rjen/
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The podcast is brought to you by RJEN
https://RJEN.co.uk
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