Publishers of SDKs and APIs want to share their software infrastructure with developers. The goal? More distribution - more value. If you are considering opening up your system to developers, consider a holistic approach to the customer experience to improve success rates.
Revisiting the Customer Experience for Glasses Retailers & Optical Shops
Creating a Great Customer Experience By Working Backwards
Best Customer Experience Practices for EMail Newsletters
Who Are Your Customers?
Is Streaming Video Becoming Less Customer-Friendly?
Would You Buy from You?
DoorDash's Commitment to Customer Experience Learning
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