Join host Cruce Saunders and Todd Unger, Chief Experience Officer and Senior Vice President of Marketing and Member Experience at AMA, about transforming the healthcare experience. Learn about Todd's integrated approach to marketing, digital, product design, and content. Explore the complexities of the patient experience, and how the AMA is addressing these through clearer communication and technological innovation.
Read the full transcript on simplea.com.
Episode 19 Bonus Material - AI and Machine Learning
Episode 19 Bonus Material - Graph Databases
Unified Content Operations and the Pluggable Content Supply Chain
Simply Structured Documentation: Get started with modular content using DITA
The Future of Design is Human-Centered: Insights from Doug Powell
Streamlining Operations with Unified Terminology
Innovating Skillsets and Moving Projects Forward with Lisa Trager
The Marketing Cheat Codes for Creating a More Intelligent World
The Benefits of Content Models with Kate Kenyon
The Expanded Role of Digital Asset Management with Theresa Regli
Making Content Matter with Candi Williams
Making the Case for a Content Services Organization with Simon McEvoy
The Business Value of Content Operations at Any Scale with Rahel Bailie
Making Content Strategy Tangible with Carrie Hane
Content Taxonomy: The Key to Better Customer Experience
Digital Policy: Powering Operations, Innovation, and Velocity with Kristina Podnar
Dynamic, data-driven customer interactions with Gaja Vaidyanatha
Unifying Technical Content Sets into a Broader Ecosystem with Tom Johnson
Humanism in an AI-Driven World with Ray Gallon
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