21 for 2021: A Travel Industry Wish List For The New Year - Part II

In the second of a two-part appraisal of travel and tourism in South East Asia in 2021, Gary and Hannah run through numbers #12 to #21 on their 21-point wish list. "Cautious Optimism" is a widely used phrase, but tightened restrictions in Thailand, Indonesia, Japan, Hong Kong and, most likely in Malaysia, suggest 2021 is going to be another challenging year. Topics discussed include creating long-term strategies for domestic travel, more imaginative approaches to marketing self-drive and culinary tourism, and increased attention on climate change and earth-friendliness in travel. Plus, can hotels and airlines be more flexible, more innovative and introduce new services while keeping down staff and operational costs?