32. Jane Hubbard on Solving the People Jigsaw

How can you make the customer experience better? 

My guest here in Episode 32 is Jane Hubbard, the founder of People Jigsaw. 

Jane has enjoyed a vast and varied career, but the thing that consistently shines through is her ability to make the people experience better, for both the customer and the employee. 

Jane explains: 

- Why the midlife crisis is a reflection point

- Where to go from a career pinnacle

- How reflecting can give clarity on your next steps

- How she progressed by making herself redundant

- Why you need a good ‘number 2’

- Why every organisation should invest in their people

- Why working with integrity is a recipe for success

- How you can leverage platforms to improve your offering

- Why it’s important to find kindred souls

- What to do when the phone doesn’t ring 

Jane’s best advice is to learn to touch type. Listen and it will make sense!

Enjoy!