In this 8-minute podcast, Dr. Diane Heatley, a pediatric otolaryngologist and the Medical Director of UW Health - American Family Children’s Hospital, shares that by the time her hospital within a system was a year into their SPS journey, it became clear that they wouldn’t be successful with their HAC work unless they also started to get a handle on their culture.
Her team attended error prevention training and reassembled the SPS course into something that they thought would resonate at home. As a result of focus group feedback, the hospital asked physicians to co-lead the course and found all of the hospital’s physicians were supportive of the concept of working on the hospital’s safety culture. Not only was it easy for the hospital to find willing and interested individuals, involving physicians in the training made the safety message so much stronger.
We Heard You: Top Ten Network Questions on CLABSI Prevention
The Safety Journey: Leaders Building and Sustaining Momentum
SPS Call for Innovations: An Inspiring Patient Safety Story
Children’s Hospitals Overcoming System-Level Barriers by Leading the Way and Aligning: Physicians Play an Important Role
The Physicians' Role in Driving Engagement on a Safety Survey
Storytelling: A Leadership Competency for Safety
The Physicians' Role in Reporting Near Miss and Adverse Events
Reducing Unplanned Extubations: Physicians Driving Change
The Physicians' Role in Promoting a Safe Culture
The Critical Role of Physician Engagement in the SPS Network
Physicians Learning from Events: A Key Development Opportunity
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