Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
Author of the newly-updated book, available now.
Show notes and more: http://www.leanblog.org/400
Wow, 400 Episodes!! 400 episodes in roughly 15.5 years… that's about 800 weeks, or one episode every two weeks, on average, over that time. Thanks again to the late Norm Bodek for the idea to get this podcast started, as I talk about in this memorial video. Thanks to everybody who has listened or participated as a guest!!
My guest for Episode #400 is Jeffrey Liker, the retired University of Michigan professor who has recently released the second updated and revised version of his seminal book The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer. The new edition has more examples from the service sector, including healthcare, and it incorporates “Toyota Kata” approaches (and he credits his former student Mike Rother).
Today, we talk about why he wrote a new edition and what he's learned since the publication of the original back in 2004. We talk about combining the perspectives of industrial engineering and sociology — the mechanistic vs. the organic views of a system like Lean/TPS. What is “coercive bureaucracy” vs. “enabling bureaucracy”? What's the difference between “being Toyota” and “emulating Toyota”?
We also learn a little bit about the musical instrument that Jeff has started playing again. We need to form a Lean band! Maybe not.
The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity and healthcare industries. Learn more.
This podcast is part of the #LeanCommunicators network.
Jeff was previously a guest on episodes 3, 4, 37, 39, 41, and 111
Dr. John Kenagy on Adaptive Design Kata: An Improvement and a Leadership Kata (Lean Healthcare)
Brad Jeavons on How to Remotely Deploy Lean and Agile (Outside of Manufacturing)
Tracy O'Rourke on Vaccinations, Lean Six Sigma in Government, and More
Ryan Weiss on Purpose + People + Process = Performance; Modernizing TWI
Samantha Riley on Making Data Count and Metrics for Healthcare and Beyond
MIT's Dr. Jonathan Byrnes on the Pandemic's Supply Chain Shocks
The "Founding Mothers" of the "Women in Lean" - Crystal Davis, Karyn Ross, Dorsey Sherman
Keith Champion on the Lucid (Motors) Production System
Rituso Shingo on The Toyota Production System and SMED
Katie Labedz on "How to Improve Absolutely Anything"
Joy Mason on Optimism and Lean Instead of Layoffs
Ivan Zak, DVM on Using Lean to Address Burnout in Veterinary Medicine
Adam Lawrence's "Wheel of Sustainability" is Now a Book - Enter to Win a Copy
A Kata Geek in the Communities: Deondra Wardelle
Covid Testing, Treatment, and Vaccination at Cleveland Clinic: Nate Hurle
Arnout Orelio: A Dutch Engineer Now Working in Lean Healthcare
Jay Hodge: Going From GM to Toyota to Healthcare and Beyond
Jim Benson, Talking About Humane Management
Lesa Nichols: Reflecting on Hajime Oba and Her Toyota Experience