Our guide in this episode is retail technology publisher, author and consultant Miya Knights. She talks to Gordon and Ger about how the use of cutting-edge technology can put the retail experience in service of the customer.
Miya discusses three vital customer considerations that retailers (and retail tech) need to address in order to be successful.
This is literally the hottest episode so far—there was no air conditioning in the studio. Listen to find out whether Ger or Gordon succumbs to the heat first.
S2 E6: Mike Ryan: Head of Ecommerce Insights, Smarter Ecommerce - Data-driven Pushback
S2 E5: Jessica Lesesky, Vice President & General Manager, Shutterfly & Snapfish - Two Brands, One Mind
S2 E4: Gavin Williams, Former Global Director of Digital & E-commerce, Creed - A Ban on Squirrel Hunting
S2 E3: Paul Sherratt, Founder & CEO of gloveglu - Gripping Stories
S2 E2: Shane Linehan, VP Marketing at Raylo - The Raylo Halo
S2 E1: Paul Rogers, Ecommerce Consultant and Co-Founder of Vervaunt - Engaged Ecommerce
S1 E10: Paul Stafford, Head of Digital Marketing, Retail Media & Online Brand at Superdrug - Retail Media Magnifies
S1 E9: Marshall David Johnson, Senior Digital Trading Manager with Fenwick - Luxury Is Hard
S1 E8: Andrew Ostcliffe, Head of Ecommerce and Retail Innovation at Oxfam - EX Factor
S1 E7: Michael Corcoran, Former Head of Social & Creative Content at Ryanair - Serendipity Favours the Prepared
S1 E5: Kirsty Keoghan, GM Global Fashion with eBay - Authentic Pre-Loved Strategies
S1 E4: Richard Chapple, Chief Growth Officer & Co-Founder of The Growth Foundation - Where to Play and How to Win
S1 E3: Matthew Brown, Retail Futurist with Echochamber - CX Sells
S1 E2: Vinny O'Brien, Strategist and Trainer with Vinny & Co - Back from the Future
S1 E1: Dean McElwee, Director Global Ecommerce Collaboration of Stanley Black & Decker - The Fingertips of Desire
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