ChargeForward Conversations - Turning False Declines Into Real Revenue

Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911 and Paytently.

False declines are costing merchants more than they realize. In this episode of ChargeForward Conversations, host Jarrod Wright sits down with Samuel Barrett, Founder and CEO of Paytently, to break down how payment orchestration helps merchants recover lost revenue, improve acceptance rates, and scale globally without adding friction at checkout.

Samuel explains what false declines really are, why most merchants fail to detect them in real time, and how intelligent transaction routing quietly boosts performance behind the scenes.

What you’ll learn:

• What causes false declines and why they are so costly
• How payment orchestration works in real time
• Improving acceptance rates without slowing checkout
• Unifying acquirer data across regions and providers
• Why Paytently became a licensed financial institution
• Who benefits most from orchestration platforms

Presentations by Jarrod Wright and Samuel Barrett