26 - What does a destructive staff member really cost you? - Driving Change from ATI Podcast - Geoff Berman and Mitch Schneider with special guests Sarah and Stephen Konyndyk

Are you making excuses for staff that underperforms?  Have you ignored unacceptable behavior or changed policy for fear of losing someone?  Well if you have you’re not alone.  Most every business owner will find themselves in this place at least once in their career if not multiple times.  The good news is it doesn’t have to be this way.  Today my friends Sarah and Stephen Konyndyk of Endurance Auto Repair tell their extremely powerful, very relatable story of when this happened to them, and lessons learned.  If you are a business leader, this podcast is a must listen for you.