The Science of Emotional Intelligence

Understanding the emotional intelligence of the people in an organization is an important part of gaining an understanding of the processes within that company. In this joint podcast between APQC and BPMNestGen, APQC’s Holly Lyke-Ho-Gland talks with Bill Benjamin, partner at the Institute for Health and Human Potential and a keynote speaker at APQC Process and Knowledge Management Conference, about the science of emotional intelligence and how BPM teams can leverage it for success in their work.

Subscribe to us on iTunes or wherever you get your podcasts!

Register for APQC's 2022 Process Management & Knowledge Management Conference on May 11 and 12 in Houston, Texas!