The perfect patient experience with Dr Barry Oulton

In this latest Bodcast episode, Michelle Hardy, Sales Support Manager at Practice Plan catches up with Barry Oulton, Dentist and founder of The Confident Dentist to talk about the perfect patient experience and the importance of communication.

What you’ll hear:

• The key elements of a perfect patient experience
• Tips for ensuring a seamless and comfortable experience for patients
• The importance of effective communication for your patients and team
• Examples of exceptional patient experiences
• How to personalise the patient experience
• Staff training and culture.