When you have a customer that you've completed the work for and they're ready to move on, there's NO REASON to force them to stay. If they've completed their contractual obligation and they want to move their website to another host, Let. Them. Go.
By forcing someone to stay with you after they're ready to move on, the only thing you're doing is hurting your company for a little extra money from the client. What you won't get is a good endorsement down the road. You won't get a good review. You won't get a referral. You WILL get a bad review. You will get someone who will trash your name any chance the topic of their website or marketing comes up.
An unhappy customer will be your worst nightmare. They will make your life miserable. So, why take their website hostage when they're ready to move on? Why not help them get it setup on their new host? Why not help them? They've paid you your money. Let them go.
Episode 35: Hey, you wanna risk Starbucks?
Episode 34: Please Welcome Apostoli "Stoli" Tsilikas
Episode 33: When you CAN do something but maybe you shouldn't. Part Deux. Return to Deux.
Episode 32: When You CAN Do Something But You Shouldn't Do Something
Episode 31: We're spitballing this entire episode, just so you know!
Episode 30: If you're a good fit for everyone ... then you're a GREAT fit for everyone!
Episode 29: I Can't Believe Some People Don't Have An Inner Monologue
Episode 28: How Hot Is That Volcano? Get A Sample. Use Your Hands.
Episode 27: It's Easier To Get More Out And Really Load Up That French Fry
Episode 26: That's Rad! Let's Do That!
Episode 25: I Want the 18 TB 12 Max Quad Pro ... You Know ... Whatever
Episode 24: The Electric Company Called Me And Said, "$800, Please!"
Episode 23: Where they get out there and graffle? Grapple? Giraffes.
Episode 22: Just A Five Pound Box of Random Chocolates Shoved In
Episode 21: We're Gonna Sue Them and Make a Ton of Money
Episode 20: Are You Going To Break In At Night And Say I'm Going To Run Facebook Ads?
Episode 18: Our Embroidered Shirts Looked Banger
Episode 17: Like I Don't Know What I'm Experiencing In My Own Life
Episode 16: I Bake A Mean Banana Bread
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