Taking the Emotions out of Business

In this episode of RV Rental Secrets, your hosts Garr and Stacy dig into one of the most important, yet often overlooked, keys to long-term success: taking the emotions out of business.

We kick things off by chatting about habits vs. routines and why creating healthy habits can keep you grounded as an entrepreneur. We also share how staying active and caring for your mind and body can bring clarity and energy into your business decisions.

Then, we dive into lessons from our Fireside Chats with long-time franchisees, highlighting how removing emotions has helped them thrive for years. We discuss:

✅ The difference between reacting and responding
✅ Why taking a pause can save you money (and headaches!)
✅ Creating clear policies to guide your decisions (like our 24-hour post-rental refund rule)
✅ Practical examples from real RV rental situations, including upset customers and on-the-road surprises
✅ How to reframe customer complaints and turn challenges into opportunities

We also share powerful mindset tips inspired by Tony Robbins, John Maxwell, and personal parenting experiences — all to help you lead with clarity and confidence.

Whether you’re a new business owner or a seasoned RV rental pro, this episode will equip you with strategies to stay calm, stay logical, and make better choices for your business (and life).