The Business of Dentistry Podcast
Business:Management
Lisa shares her best practises on how to deal with complaints to prevent them from escalating. She discusses the importance of being prepared and how it is important to learn from any complaints you do receive to improve your practice procedures.
What you’ll hear:Cybercrime post lockdown
Inside Out: NHS Dentistry Discussed with Martin Woodrow
Dental therapists and hygienists in the post lockdown world
Customer service in the post lockdown world
Inside Out: NHS Dentistry Discussed with Nishma Sharma
Inside Out: NHS Dentistry Discussed with Eddie Crouch
Life back in practice post COVID-19 revisited
All about our plan with Shrubbery dental practice
Life back in practice after COVID-19
The latest developments with employment law post COVID-19
Reopening as a Practice Manager
Challenges, changes and confidence post COVID-19
Reopening the practice doors
The new rules of patient engagement
COVID-19 and the impact on dental hygienists
Compliance and COVID-19
Life back in practice post COVID-19
Dentistry post COVID-19
Clustered practice UDC through COVID-19
Challenges and changes through COVID-19
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