Working Well Together: Origin Story. Episode 2: Suzanne Lugthart

In this episode, our host Mark Thorpe discusses with clientside researcher and longstanding AURA supporter Suzanne Lugthart, the origin of why and how the Working Well Together Charter was developed through consultation - plus:
- Why it’s a mistake for clientside researchers to let themselves be held back by hierarchy 
- The risk of confusing speed and agility with urgency, by overlooking the importance of forward planning 
- How Working Well Together can help every work day be a little bit better - and every project more impactful