What if we listened first and sold second? What if we realized that in life, things happen for us, not to us? Leadership in this digital era is all about empathy. We cannot underestimate the value of listening and understanding our audience. In a fascinating conversation with Author, Speaker and digital maven, Erik Qualman, we cover the intersection of brand, relationships, service, storytelling, and e-learning. Word of mouth is now world of mouth, so how can leaders and organizations embrace the digital landscape to connect more meaningfully with their audience and tell their story in new and exciting ways? You need to hear this!
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