Tell Me Something Good About Retail
Business
Bob Phibbs interviewed Mark Kilens, VP of Content and Community at Drift. Mark talked about his early days working at a college bookstore, how to connect future customers to you in realtime, and how to have more conversations through your website.
Jill Renslow: How the Mall of America Is Coming Back [Episode 508]
Patric Richardson, The Laundry Guy: Cleaning Up Retail [Episode 507]
Patricia Fripp: How to Win More Customers [Episode 506]
James Rhee: Stories of Kindness, Math, Mindset, and Trust [Episode 505]
Martin Lindstrom: Branding, Tribes, and More. [Episode 504]
Peter Cohan: How Retailers Are Winning Back Customers [Episode 503]
Verizon Launches A Call For Kindness Project [Episode 502]
Mike Sheldrake Stories of Independent Success [Episode 501]
DeAnna McIntosh on Brand Diversity Strategies [Episode 416]
Paraic Mulgrew on Innovation in Specialty Games Retailing [Episode 415]
Ionut Vlad on Increasing Brand Visibility Through Movement [Episode 414]
Ben Rodier on Relationship Building with Clienteling [Episode 413]
Paco Underhill on Reinventing the Retail Experience [Episode 412]
Nikki Baird on Reopening Safely and Sanely [Episode 411]
Derek O’Carroll on Creating a Retail Culture [Episode 410]
Richard Shapiro on Creating Human Connection [Episode 409]
Neil Abramson on All Things Resale [Episode 408]
Shlomo Chopp on Bridging the e-Commerce to Retail Storefront Gap [Episode 407]
Jacyn Heavens on the Regional Differences in Retail [Episode 406]
Dan Hodges on the Design of Experience Retail [Episode 405]
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