Staff are arguably the most expensive “line item” on most companies’ budget sheet. Yet, the lion’s share of effort, resource and creativity is spent on our customers, and far less is given towards creating a truly effective employee experience. That’s what today’s podcast episode is all about, as David and Mark question why we aren’t more focused on our biggest asset. From why “HR” is often tactical, reactive and responsive and not considered at a Leadership level, to why top-down announcements in real-time aren’t the only way to share information. Suggesting that companies who apply the same approach that revolutionised customer success in recent years, to changing employee engagement, could be the ones who win.
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EP 55 - Writing a Business Book
EP 54: Diving into SaaS Pricing
EP 52 - Going Back to Basics
EP 51 - Second and Third Order Effects on the Way We Work
EP 50 - Speculating on the New Normal
EP 49 - Dealing with Zoom Overwhelm
EP 48 - Leading a Business in Turbulent Times
EP 47 - Home is Where the Work is
EP 46 - The Challenges of Communicating Effectively
EP 45 - Embracing Inevitable Failure
EP 44 - Can You Be a Founder and a Digital Nomad?
EP 43 - Is Inbox Zero a Fallacy?
EP 42 - What We Learned About People, Product & Performance - a 2019 Retrospective
EP 41 - With Emma Hatto and Georgina Bale Founders of Bower Talent
EP 40 - Startup & Ad Agency Collaborations. With Matt Jukes, Creative Director at Cheil
EP 39 - Experienced vs. Raw Talent
EP 38 - Digital Transformation at Work: Productivity Boost or Distraction?
EP 37 - How to Run Side Projects
EP 36 - Does Unlimited Holiday Work?