This episode focuses on the current state of affairs in working with IRS Collections and Enforcement. The issues with the IRS customer service are making it difficult to represent clients. As I focused on last episode, there are delays in CAF Unit processing of Form 2848 power of attorney forms. There are still long delays with speaking with someone over the phone at the IRS to resolve issues. Additionally, the Taxpayer Advocate Service has high workloads that make it difficult to find assistance there.
The IRS does not seem to have received the memo with regard to those issues because clients are still receiving notices from the IRS about balances due with threats of levies or liens. Unfortunately, practitioners and taxpayers have trouble communicating with the IRS about those notices.
To be positive, the IRS reports they are back to normal processing time for receiving mail. There are no communication problems with IRS Counsel and Tax Court so several of my cases came to resolution. The IRS is also taking good steps with their new IRS University and new Chief Taxpayer Experience Officer Ken Corbin toward improving customer service.
Referenced it today’s episode:
https://taxrepllc.com/tax-rep-network-podcast-episode-91-irs-enforcement-in-2021-a-conversation-with-darren-guillot/
https://www.irs.gov/newsroom/irs-creates-new-chief-taxpayer-experience-officer-position-ken-corbin-to-lead-new-focus-to-improve-service-to-taxpayers
Episode 178: OIC Updates and Other Tax Topics
Episode 177: Boechler Decision and ABA May Tax CDP Presentation
Episode 176: PPS Issues and Criminal Tax Referrals
Episode 175: Signing for Clients and More LITC Grant Report Talk
Episode 174: PPS and the LITC Grant Report
Episode 173: Tax Court - Boechler and IRS Chief Counsel Answers
Episode 172: John Gilmore Interview on ID.me
Episode 171: 2022 ABA Section of Taxation Midyear Meeting
Episode 170: State and Federal Tax Issues
Episode 169: 2022 New Year Tax Resolutions
Episode 168: 2021 End of Year Wrap-Up
Working With TAS in 2021
Episode 166 - Offers in Compromise Review and Updates
Episode 165: FAQs and Other Updates
Episode 164: Should We Have Filing Statuses?
Episode 163: Tax Court Withdrawals
Episode 162: Tax Court and ABA Tax Meeting Followup
Episode 161: Tax Court and ABA Virtual Fall Tax Meeting Update
Episode 160: Client Deadlines
Episode 159: Stimulus Attorney at Legal Aid Discussion
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