How Public Safety Software Powers Everyday Systems | Eric Nyhaug

What systems keep emergency services and local governments running behind the scenes, and what happens when they fail? Eric Nyhaug works in public safety technology, supporting the software that many cities and agencies rely on every day.

In this episode, Eric joins Levi to share his journey from growing up in Sioux Falls, South Dakota, to building a career across healthcare and technology. After earning a degree in healthcare administration from USD and spending years in healthcare tech, Eric made a shift in his career path, eventually earning his MBA from the University of Sioux Falls. About nine years ago, he transitioned into the public safety space, a field closely connected to his family’s background in law enforcement.

What You'll Hear:
Eric explains his role at CentralSquare Technologies, a company that provides software used by public safety agencies and local governments across North America. He shares how these systems support everything from law enforcement operations to administrative functions like utility billing and property taxes. He also talks about the importance of building relationships with agencies and how his work helps them get the most out of the technology they depend on.

You’ll gain insight into how public safety software operates behind the scenes, how career paths can evolve across industries, and why the systems most people never see play a critical role in everyday life.