#79: Bidding 170,000 Sq Ft and Beating Imposter Syndrome, with Amanda Stovall

What happens when a “small-but-mighty” residential company is asked to quote a 170,000 sq ft, five-day-per-week church campus… and the client found you through Google reviews? In this episode, Stephanie welcomes back Amanda Stovall of Stovall’s Cleaning Service to unpack the exact mindset shifts, pricing choices, and operational guardrails she used to turn panic into a credible proposal and a realistic start plan. From flat-rate vs hourly to weekly invoicing, client “training,” and building a part-time bench, this is a play-by-play of stepping into commercial without losing your sanity.

 What You’ll Learn:

• How Google reviews and a living GBP profile drive enterprise-size inquiries
• Why you should not price big commercial by square foot, and how to scope instead
• Flat rate vs hourly for janitorial work, and how to handle weekly invoices and time-clock requests
• Red flags to catch early: when the client is managing your staff, deduction habits, and turnover signals
• Negotiating start timelines and “training the client” to your operating model
• Building a staffing plan with part-timers first, plus “always be hiring” for large accounts
• Simple finance moves to reduce anxiety: emergency fund habits and paying yourself consistently
• Tools and systems that sell your professionalism: CRMs, job notes, and clean internal comms
• Mindset frameworks to beat imposter syndrome: run your own race and the “cookie jar” wins you can pull from

Resources Mentioned:

• ZenMaid Scheduling Software (with GPS check-ins): https://get.zenmaid.com/
• ZenMaid Mastermind Facebook Group (free to join): https://www.facebook.com/groups/zenmaidmastermind

 Try ZenMaid free for 14 days: https://get.zenmaid.com

 Book a Consulting Call with Stephanie: https://serene-clean.com/consulting-services/

Read the full transcript: https://www.zenmaid.com/magazine/bidding-170000-sq-ft-and-beating-imposter-syndrome-with-amanda-stovall/