Shep Hyken, a renowned Customer Experience Expert joins Amir Reiter, host of the Cloud9 Podcast.
Customer Experience is different in crisis, both good and bad interactions are magnified. Getting the right blend of human and technology interaction is more important now than ever. We’re also witnessing an acceleration in video technology. When this is over many are wondering where the new equilibrium will reset.
Mark Brigman - Author, speaker and CEO at Partnernomics
Lauren Bailey - Founder and President at Factor 8
Jason Dorfman - CEO of Orum an outbound automated calling system.
Brett Williams - CEO of Leading Linked
Rede App VP of customer success speaks about what to expect when running customer success
Steve Benson - CEO of Badger Mapping
Matt Wolach - CEO and Founder of Xsellus
How to Create a Successful Partner Program with PartnerStack founder and CEO
Customer Experience with Ericsson Global Chief Customer Officer (CCO) Tabitha Dunn
Proposify CCO Connor Cox discusses Customer Renewals and Retentions for SaaS Companies
Customer Success and Customer Experience from a Technology Standpoint
Customer Success - Balancing Artificial and Human Intelligence
Driving Up-sells Through Employee and Customer Engagement
Customer Service in 2020 - Top Tips, Quality Assurance and Remote Work
The New Way Consumers Communicate
Sales Is Changing... it´s time to transform
Funnel Optimization - How to Win in Sales
How to Close a Million $ Deal on LinkedIn
Advice from a Serial Entrepreneur and Startup Scaler
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