Hiatus Time for Watch This Space - Review of the Most Impactful Tech Since 2018, and What We’re Watching for Next

While not quite The Last Waltz, all good things must come to an end, at least for now. This marks the final episode in our eight-year run doing Watch This Space, not because we’ve run out of spaces to watch, but because we feel it’s time to do a re-set with the podcast. With future of work being a core theme, we feel we’ve covered the topic long enough and a new focus is needed. That new focus is TBD, and will take shape over the next while.

Until then, this episode reviewed current industry events, namely Zoho’s Zoholics, NICE Interactions and analyst events with Infobip and Global Relay. Most of our time was spent looking back on the most impactful technology trends since 2018, and we were in strong agreement that the biggest one was the pandemic and the emergence of hybrid work. We recounted why UCaaS and cloud were the right technologies at the right time to make hybrid work viable, along with why we think AI will be most important technology to watch going forward. While not a surprising perspective, we framed this as a two-sided coin, where we get both the good and the bad at the same time.

That provided a segue to a related topic that we also felt will be important to watch – quantum computing. Finally, we took things full circle to a recent WTS episode where we reviewed a classic sci-fi novella – With Folded Hands – a prescient tale of where blind faith in technology could take us, with another reminder why we feel our analog perspective is a valuable lens through which to see how digital technology is shaping our world.