STA182 ’Optimising Communication With Clients & Health Professionals’ with guest Andrew McCauley

In Ep.182 of the Sports Therapy Association Podcast, we explore the crux of effective communication within Sports Massage, Sports Therapy and Sports Rehab. Special guest Andrew McCauley, founder of ProCare Sports Medicine, delves into the importance of communication with clients/patients AND fellow health care professionals, in order to maximise client/patient recovery and grow the success of your business.

*𝐖𝐀𝐑𝐍𝐈𝐍𝐆 - 𝐓𝐡𝐞𝐫𝐞 𝐢𝐬 𝐬𝐨𝐦𝐞 𝐬𝐰𝐞𝐚𝐫𝐢𝐧𝐠 𝐢𝐧 𝐭𝐡𝐢𝐬 𝐞𝐩𝐢𝐬𝐨𝐝𝐞.

Andrew McCauley provides an in-depth glance into the world of sports medicine, physiotherapy and sports therapy, highlighting how a strong therapeutic alliance, bolstered with empathy and active communication, can profoundly enhance the treatment process, and how such effective patient engagement can serve as a compelling marketing tool. Trust, connection, brand relevance, and the nuanced art of understanding your client's language and life context are explored as crucial elements in building enduring therapeutic relationships.

Further, the discussion provides invaluable advice on establishing a unique service, understanding a patient's mindset, and fostering commitment to exercise. Tune in to uncover the intriguing dynamics of therapy and how a patient's reaction is a goldmine of information that therapists need to tap into. This episode promises to offer fresh insights, breakthrough techniques and a renewed perspective on delivering personalized treatment plans.

Topics Discussed (with timestamps)

• 00:00:00 Welcome to Sports Therapy Association Podcast
• 00:03:45 Welcome, Andrew McCauley
• 00:07:23 Therapy Expo Experience
• 00:11:23 Sports and Exercise Medicine
• 00:18:58 Importance of Relaxed Communication in Patient Care
• 00:22:07 Communication and Coaching
• 00:26:55 Do therapists need courses on communication?
• 00:30:01 The power of massage for communication
• 00:36:06 Building a Brand through Word of Mouth Referrals
• 00:42:25 Commuinication for good and bad reputation
• 00:47:55 Not Competing With Other Professionals
• 00:54:18 Andrew McCauley Course In February: ‘Unravelling Strength & Conditioning for Therapists”
• 00:58:58 Follow / Contact Andrew McCauley
  
  

About The Guest
Andrew McCauley is a Sports Scientist and Sports & Conditioning Leader with a degree in PE/Sports Science and a Masters in Sports and Exercise Medicine. As founder of ProCare Sports Medicine, he delivers the internationally acclaimed course ‘Unravelling S&C for Therapists”.

Useful Links:

• ProCare Sports Medicine Website: https://procaresportsmedicine.com/
• ProCare Sports Medicine on Facebook: https://www.facebook.com/ProCareSportsMedicine
• ProCare Sports Medicine on Instagram: https://www.instagram.com/procaresports/
• Andrew McCauley on Twitter: https://twitter.com/mccauleyandrew

Our sincere thanks to Andrew McCauley for giving up his time to be a guest on the show!

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Episodes of the Sports Therapy Association podcast are recorded live every TUESDAY at 8pm on the Sports Therapy Association YOUTUBE CHANNEL. Everyone is welcome - you do not have to be an STA member! If you cannot join us live, be sure to subscribe to the 'Sports Therapy Association Podcast' on all popular podcast apps to be notified when new episodes are available.

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Questions? Email: matt@thesta.co.uk