What Are AI Agents? Shanif Dhanani on Generative AI in SaaS

On this episode of Clicks to Customers, John Horn chats with Shanif Dhanani, founder of Locusive, about how SaaS providers and e-commerce businesses can use AI agents to transform customer experiences and drive conversions.

Shanif shares:

• What AI agents are and how they differ from ChatGPT

• Examples of AI agents in action: From onboarding to smarter searches

• How to integrate AI into platforms like Slack, HubSpot, and Shopify

• Pay-per-use pricing models and experimenting with revenue sharing

• The future of AI agents: Opportunities and challenges

Whether you’re in SaaS, e-commerce, or just curious about the future of AI, this episode is packed with insights to keep you ahead of the curve.

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