No longer can you, Mr. Hiring manager, get away with bad behavior in an interview and think you will be able to hire the person across the desk from you. When your offer gets turned down and you think it was because of a higher offer, know that was probably not the case. It’s you, not me!
Today’s Quote:
"Etiquette means behaving yourself a little better than is absolutely essential." - Will Cupp
Guest Bio:
Diane Lee is a foremost expert in providing professionals, specifically millennial workers, with the business etiquette best practices needed to successfully present themselves in the workforce. Diane founded Street Smart Etiquette in 2011 to empower millennials beyond the theoretical, offering hands-on workshops and individualized etiquette courses to help them master business soft skills, and ultimately achieve career success. She has conducted business etiquette classes on California State University campuses at Fullerton, Long Beach and Northridge, along with El Camino, Long Beach and Pasadena community colleges. Diane has been a featured speaker for many Los Angeles and Orange County community, civic and business organizations.
This venture builds on Diane’s successful career in journalism and business marketing. After graduating from California State University, Long Beach, with a degree in public relations and business, Diane made a career in Maui, Hawaii, where she played many roles in the hospitality industry and television, and was a freelance writer. In the consumer food product industry, Diane expanded the production and distribution of many Hawaiian brands throughout the Pacific Rim and western United States, and achieved millions in annual sales for her clients.
After relocating back to the Los Angeles/Orange County area in 2008, Diane found herself at the Disneyland Resort, where she discovered her passion for training and development in the Guest Relations department. That’s where the light bulb went off and the urgent need for interpersonal communication skills was identified. Diane earned her credentials as a certified trainer at The Protocol School of Washington, and is also a certified training designer through the Association of Talent Development (formerly ASTD).
Show Highlights:
Problem:
Why is this important?
How should you treat people in the interview?
Rick’s Input
Solutions:
How does a hiring manager use Etiquette to their advantage?
Here is a checklist of what to do to maximize your interview experience.
Rick’s Input
Key Takeaways:
Hijacks The Show! Worst Messages, Job Descriptions & Accountability with Kelly Robinson of RedDot Media
The Key to Hiring is Knowing Y.O.U. & Your Audience with Stephanie Paul of The Executive Storyteller Academy
Unlimited PTO… The Pretend Time Off with Addam Gordon & Ulises Orozco of PTO Genius
Removing Bias in the Hiring Process with Bruce Marable of Employee Cycle
The Most Effective Video Interview Structure: The Interview Part III with John Driscoll of Naked Development
Finding & Building Great People in an Off Premise Work Environment with Bonnie Harvey & Michael Houlihan of Barefoot Wines
Modern Elders Are The Secret Untapped Pool of Talent with Kelly Robinson of RedDot Media
Best Building A Cultural Document Tips You Will Hear This Year! with Jeff Wald of WorkMarket
Startups Fail Due to Lack of Prioritizing Marketing (& Hiring) Soon Enough with Andrew Miller of GrowthExpertz
Trouble Pulling the Trigger on the Hire with Steve Pfrenzinger of Pfrenzinger Agency Inc.
Hiring Trusted Talent with AJ Bruno of QuotaPath
Why do You Need to Hire a Leader? with Ed Tyson of PerSynergy Consulting
Your IT Challenges with Off-Boarding Start with Improper On-Boarding with David DeFrancis of IT Proactive
How to Manage Remote Teams with Shiran Yaroslavsky of Cassiopeia Tech
How to effectively screen applicants to ensure employee retention with Shawn Sheikh of Pivot CMO
IT Infrastructure in a Remote Work Environment with Greg Keller of JumpCloud
Using Assessments to Eliminate the Resume with Josh Millet of Criteria Corp
The Most Effective Video Interview Structure: Phone/Video Screen! Part II with John Driscoll of Naked Development
Embracing the Change of Your Remote Workforce with Rod Trujillo of International Rubber Products
AI: Solving for Ego Hires that Fail with Neil Sahota of UC Irvine
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