Ep 043: How to Build Exceptional Teams

🌞 In episode 43 of the Work Positive Podcast with host Dr. Joey Faucette, the guest is John McGavin, an area general manager with Marriott International and the Ritz-Carlton Hotel Company, who shares valuable insights on reducing turnover rates and creating a positive work culture in the hospitality industry.

McGavin believes that a positive work culture is the key to making a place truly exceptional. He emphasizes the importance of effective communication, spending quality time with employees, and understanding their needs and priorities.

Key takeaways:

🌞 Celebrating and recognizing employees is highlighted as a crucial aspect. Acknowledging and appreciating team members' hard work and contributions can go a long way in boosting morale and reducing turnover.

🌞 Building a solid team and surrounding oneself with the right people are essential for success in early career stages.

🌞 A leadership style focused on creating a positive work culture can serve as an inspiring example for others in the hospitality industry. Implementing these strategies can reduce turnover rates and foster a more positive and productive work environment.

Tune in to this episode of the Work Positive Podcast to gain valuable insights on reducing turnover rates and creating a positive work culture in your organization. Learn from John McGavin's experiences and take actionable steps toward improving employee satisfaction and retention.

Jon McGavin is an accomplished Area General Manager with Marriott International and The Ritz-Carlton Hotel Company, with over 30 years of experience in the hospitality industry. He currently serves as the Area General Manager for Grande Lakes, Orlando, which includes The Ritz-Carlton Orlando, Grande Lakes, The Ritz-Carlton Residences, Orlando, Grande Lakes, and The JW Marriott Orlando, Grande Lakes.

Jon has been a part of The Ritz-Carlton Orlando, Grande Lakes, since its inception 18 years ago, and he takes great pride in working with the finest hospitality professionals in the business. He believes that Grande Lakes is a special place where luxury brands meet, but the people make the place truly exceptional.

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