Episode 7 - How Legal Operations capabilities can enhance a law firms value proposition.

In episode seven, LOPSided Podcast host John O'Donoghue is joined by Shakeel Sameja (Legal Operations Manager at UBS) to discuss how Law Firms are using their Legal Operations capabilities to enhance the client value proposition.

 

The podcast covers key topics including:

• How large financial institutions measure value from law firms.
• Whether clients are increasingly partnering with their panel firms LegalOps functions.
• The process within large banks for procuring LegalOps support from law firms.
• The emergence and adoption of GenAi through an in-house lens.
• Leveraging e-billing data to obtain critical insights on law firm performance. 
• How to encourage law firms to have better time recording disciplines.
• The one thing that all law firms could be doing better.
• How clients encourage honest pricing as opposed to a "race to the bottom" approach.
• Three pieces of advice for in-house teams looking to build a LegalOps function.
• Whether you need to be a multi-disciplinarian expert to work in-house in LegalOps.
• Whether procuring legal services is no longer just about who provides the best legal advice.
• Whether RFP responses are way too long and don't actually tell clients the things they want to know!

IMPORTANT NOTE: The views and furthermore all views shared by the presenters and guests of this podcast in no way reflect the views of current nor previous companies that employ them. All views and expressions reflect personal views and not those of any affiliated businesses. Listeners should consider these discussions as personal perspectives and not official stances endorsed by any organisation. Always seek professional advice and verify information independently.