Maintaining the 'Human' in Digital Government - ACCC - Daniel Ramos - Episode 92
Most citizens are excited by the prospect of greater digital government services and the convenience, speed and ease of self-serve platforms. However questions around government's ability to keep data safe and to use technology, like AI, in ethical ways threaten progress.
How then can government build and maintain citizen confidence as we move towards automation and self service? Daniel Ramos, GM Digital Identity at the ACCC discusses the five elements of success in this week's Public Sector Podcast.
Daniel Ramos, General Manager, Digital Identity, ACCC
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