How Modern UX Practices can create a Blissful Customer Experience?
User Experience Testing plays a vital role in delivering compelling value to the end consumer and the business. However, the product engineering team is often challenged with implementing shift-left practices for UX testing, Artificial Intelligence capabilities, and blending UX practices within Agile Sprints. In the episode, we talk with Aldrich Huang, CEO, and Founder of UXTesting.io. Aldrich talks about how AI can help us augment UX Testing and gain a deeper understanding of the customers. In addition, Aldrich discusses the five-step testing process for Shift-Left UX Testing and the ten-point checklist for blending UX practices within Agile Sprints.
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