Outsource Accelerator Podcast with Derek Gallimore
OA 430: 32,000 Employees, 6 Countries: Optimizing Employee Experience with Bridgett Hart of ibex
Get the full show notes for this outsourcing podcast here:
Derek Gallimore talks with Bridgett Hart, Vice President of Employee Experience at ibex. ibex is a global provider of business process outsourcing (BPO) and other marketing and customer experience (CX) solutions.
In this episode, Derek and Bridgett talk about employee engagement, management, and the evolving demands and requirements of today’s employees.
The pair’s discussion also touches on ESG and how “investing back into the employees in their experience” goes a long way in keeping employees happy.
Li: Bridgett Hart
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