While I'm big on personal accountability, a fish in polluted water can't thrive. This episode focuses on the systems that form workplace culture and how they may be unintentionally undermining performance and engagement.
- Too often, when behavior problems and conflicts are encountered, we focus on the behavior of the individuals involved without seeing that they are reacting to the pressures of the system where they've been placed. Responses to the individual treat the symptoms, not the root cause.
- Much like a faucet turned on full blast while the drain is open, pouring resources into a situation while not fixing the system just wastes the resources.
- Behaviors like poor attitudes, bullying or defensiveness come from a system that foments stress and competitiveness.
- Take time to understand the sociocultural issues that may also help unlock invisible stressors that impact behavior and create conflict.
- Look at your systems of practice and make sure they are aligned with the culture you want to create.
- Foster diversity in leadership
- Get input on the system from top down and bottom up.
Stay Inspired,
Angela
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Into/outro music Alive by Richard Wasson Copyright 2019