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BPM RealTalk

BPM RealTalk

Business

From Metrics to Mindset: Transforming Process Improvement into a People-Centric Journey : BPM RealTalk, Episode - 9

From Metrics to Mindset: Transforming Process Improvement into a People-Centric Journey : BPM RealTalk, Episode - 9

2024-09-09
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In this episode of BPM RealTalk, our host Mark Khabe engages in an enlightening conversation with Andy Willums, a seasoned expert with over 20 years of experience in project, program, and portfolio management. Andy delves into the critical shift from focusing solely on cost-related metrics to fostering a people-centred approach in process improvement initiatives

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