Welcome back to CommsDay Live! In this episode, host Tim Marshall, former Comms Day editor, sits down with Anna Perrin, Chief Customer Officer at NBN Co. Anna shares her journey in the telecommunications sector, reflecting on the industry's transformation over the past three decades.
They discuss the shift from engineering-led development to a customer-focused approach, the importance of diversity and inclusion in the workplace, and the challenges and opportunities that lie ahead.
It's a great conversation that concludes our special series based around 30 years of CommsDay.
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