A day in the life of a multi-unit operator

On this second episode of the Multi-Unit Month takeover of the Global Franchise Podcast, we’re taking the conversation directly to the people that know about the highs and lows of operating a multi-unit portfolio: the franchisees.  

We’ve spoken with three operators from varied industries and backgrounds to deliver a comprehensive package into the day-to-day lives of this kind of business owner. This includes the challenges, personality traits, and leadership skills that all entrepreneurs striving to build their own network will need to know about.  

Join us as we sit down with multi-unit and multi-brand owners Raj Patel, Martin Mellor, and Grady Hinchman to learn about what it takes to succeed in franchising, and what specific challenges are faced by operators in the QSR, retail, estate agency, and family entertainment sectors.  

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Multi-Unit Month is brought to you by The DS Group, a multi-unit and multi-brand franchise group that prides itself on operational excellence, speed of service, and the growth of its people within the hospitality space.