What does it take to navigate the evolving bereavement sector and make informed decisions about death care services? In this episode, Maria sits down with David Brazeau, communications manager at the Bereavement Authority of Ontario (BAO), to explore the changing landscape of funeral homes, crematoriums, and consumer protection in the death care industry.
David shares his journey from journalism to his current role at the BAO, where he focuses on education, communication, and public awareness. They discuss topics like alternative death care practices, including alkaline hydrolysis, and the importance of the preservation of historical cemeteries. David also emphasizes the importance of consumer rights, accessibility through social media, and how the BAO’s digital magazine, Beyond, aims to demystify the bereavement sector for the public.
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