91 | Mastering Service-Based Business Operations: 6 Critical Areas to Start with Crystal P. Sherrill

Hey Friend,

This week, I had the pleasure of talking with Crystal P. Sherrill, and her story is such an inspiration! After 17 years in corporate, she realized her gift for organization, strategy, and structure wasn’t being fully used. Feeling creatively stifled, she made the bold decision to pivot and start a service-based business centered around planning, operations, and systems. 🙌🏽

Crystal shared how hitting a standstill in her career turned into the breakthrough she needed. Her journey is a powerful reminder that when one door closes, the right one will open—if you’re willing to walk through it.

As Crystal puts it, “Sometimes we can over-spiritualize things… God is telling us to make a move, and we won’t make the move because we’re looking for confirmation after confirmation.”

In this episode, we dove deep into the operational secrets that can transform your business. Here’s what we discussed:

• The 6 critical areas of operations every service-based entrepreneur needs to master
• How to position your business for maximum impact
• Why processes and procedures are your secret weapon
• Practical strategies for building a sustainable, scalable business

Key Takeaways That Will Change Your Business:

• Your business is NOT about you—it’s about serving your audience.
• Start small: write one process per week.
• Don’t rush to hire until you have clear processes in place.
• Treat failures as R&D opportunities.
• Create clear boundaries and policies from the start.

Crystal also shared her FREE “6 Pillars of Operational Excellence” course—get it now at www.cpsandcompany.com.

Trust me, you don’t want to miss this episode. Hit play now and start building the business you’ve been dreaming of!

 

Connect with Crystal P. Sherill

• IG and Youtube: @crystalpsherrill 
• Download FREE "6 Pillars of Operational Excellence" Mini-Course and more
• Website: https://www.cpsandcompany.com/

 

Next Steps

Ready to streamline your focus and start your service business? I’d love to help you take the next step!

• Download Business Clarity Blueprint: https://startthatbusinesspodcast.com/
• Book Coaching Session: https://www.chichiukomadu.com/coaching
• Leave An Apple Podcast Review: Watch this video to learn how to leave a review

Resources

• Need clarity on your calling? Sign up for the Clarify Your Calling Course
• Want to start a podcast? Sign up for Podcast Pro University