Meet Tony Muschara. If you don't know his name you probably know his work. Tony has been one of the longest-practicing New View safety and reliability professionals. Tony works around the world with clients who do work that simply cannot fail. Tony helps us understand how we can be more effective by introducing the idea Critical Steps in our work processes. We can fix everything, we don't need to fix everything, but we must fix the places where failure will have the highest costs to life and assets. Tony is a wonderful man and this conversation in generous and enlightening. Enjoy!