This podcast is with a person you may not know - and you should. This is Shane Bush and he is one of the best facilitators around. His knowledge is deep and his experience is remarkable. He is fun and interesting. Shane has thought a lot about how workers and errors and a normal combination - nothing even very interesting. Shane goes even further to say that most errors are not important and do not make much of a difference, operationally. The ease and experience brings to this discussion of worker safety and error is simply amazing. This is worth a listen.