Business:Management & Marketing
Dan King - Former Director of Agency Development at Travelers Insurance
Dan King worked at Travelers Insurance for over 40 years as everything from Underwriter, and Agency Manager, to Regional Vice President of Personal Lines and ultimately Director of Agency Development. Throughout his career Dan has helped independent agents find long term growth and profitability by focusing on business planning, job design, mergers & acquisitions, perpetuation planning, and staff compensation plans. You've likely seen his byline in trade magazines or even seen him speak at events across the country to a room full of agents like you. In this discussion, Dan and Michael talk about compensating for long term profitablity, the distinction between customer services and customer experience, best practices in hiring, and critical analytics to track.
What are other agents & brokers doing to thrive? What are the biggest trends affecting the retail insurance agent & broker? What are the most important strategies and tactics you need to grow faster? Find out here in the Connected Insurance Podcast, where Michael Jans discusses the biggest issues affecting the independent insurance agent and broker with the industries leading figures.
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