Business:Management & Marketing
Responding To Negative Reviews on Review Directories Like Yelp | Ep. #12
Today we’re drinking Founders Breakfast Stout and talking about responding to negative reviews on review directories. Think of review directories like Yelp, Yellow Pages, Foursquare, and Google Pages. This topic isn’t covered much and is so forgotten about! Review directories are everything!
I also learned that if you leave a stout out for about 10 minutes, it opens up the flavors and makes it that much better to drink!
Time Stamped Show Notes
What is the worst comment or review you have every received?
Respond as quickly as possible. According to Convince and Convert, 42% of your customers will expect a 60 minutes response time and 32% of them expect a response within 30 minutes!
Google Alerts: Subscribe to your brand name to receive alerts immediately when your keyword is mentioned.
Find us on Untappd! We've created a group called Craft Thinking. See what we've tasted and ask to join to share your drink reviews!
Founders Breakfast Stout
BGC – 8.5
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