It started with a question that flipped the tables... we usually talk about how companies can provide better service and lead their teams in more effective ways... in this episode we ponder the concept of deriving better service from being a better customer. AND, influencing better leadership by being a better employee.
Josh shared some information from his thesis about being able to sell better... SPOILER ALERT: we agreed that a lot of these items just make you a better human.
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