Get the show notes and links at http://doubleexposure.show/67
Recently Petro had an unfortunate interaction with Tank's vet which included some name calling and slander on Facebook. In fact, it all took place on his vet's business page. We don't want to see this happen to you. Because as a business owner, you should be acutely aware of the impression your behaviour is giving off. As a listener of this show, we hope that you are giving off a professional and pleasant impression. In this episode we share a couple stories and tips on how to interact on social media when someone has a different opinion than yours. Here is a quick run-down:
Leave it alone and cool off.
Read the whole post. Don't just read the first thing that makes you angry and then respond. You need to grasp the full intention of the post first.
Stop not helping. Especially if someone is asking for help. Also, if you want to disagree with someone else's advice because you don't like what they said or how they said it, refer to step one.
Read your tone objectively. While you might think that you are giving important information to the conversation, others might read your tone as angry or rude.
Be aware that you might offend people. You can't go through life making everyone happy at all times.
Ask yourself, "Is this something I might want to delete later?"
Don't post private conversations. Especially when you are just looking for someone to validate your feelings. If that's what you are looking for, chances are you're not sure that you were in the right to begin with.
Remember you can't go back. Once it's on the Internet, it could be out there forever. Refer to #4 and #6, and reread your post or comment objectively. Be sure it's something you absolutely want to say.
Join the conversation on Facebook at http://doubleexposure.show/facebook
Thanks to Benjamin Edward for our artwork and Bensound for our theme music.